Morrow

First application

Morrow Desk starts with a trustworthy support loop.

An MCP-first Desk + CRM foundation where a support decision is a piece of durable business work, not an untraceable conversation.

What it is

Morrow Desk gives operators a focused MCP workspace, customers an accessible support portal, and administrators a small protected recovery surface. The design keeps lifecycle policy, audit evidence, idempotency, and delivery behavior in the business module that owns them.

What V1 is for

  • Support cases, assignment, private notes, public replies, knowledge, and customer-visible recovery paths.
  • Explicit customer and relationship context, rather than turning case fields into a generic CRM.
  • Approved channel routing and durable delivery receipts.
  • Small, inspectable agent interfaces that preserve revision and authority boundaries.

What it is not

It is not a complete ERP, a multi-tenant SaaS claim, a configurable object platform, or proof of production readiness. Inventory, purchasing, orders, and accounting remain future applications with their own deep modules and invariants.

Explore Morrow Desk source and tests.